Personal information notice at ionauraserv-srl.ro

WHO IS THE COMPANY WHO MANAGER ionauraserv-srl.ro?

IONAURA SERV SRL (hereinafter referred to as “ionauraserv-srl.ro”, “IONAURA SERV SRL,” new “or similar) is a Romanian company based in Jud. Braila, Str. Deva no. 37, Mun. Braila, Romania, registered with the Trade Registry under the number J09 / 311/1999, fiscal code RO12312510.

The document below is very important because it explains why we need some personal data to provide some services. Please read it carefully because we have tried to explain here a number of useful principles and concepts both in interacting with our site and in interacting with the online environment in general.

We will also tell you below what rights you have in relation to personal data that we process, as well as what actions you can take to better understand and control the volume of personal data processed in the online environment.

WHAT ARE THE PERSONAL DATA AND HOW DO I OBTAIN?

According to GDPR, “personal data” means any information about an identified or identifiable natural person (“the data subject”). An identifiable individual is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more specific elements of his physical, physiological, genetic, psychic, economic, cultural or social identity.

Personal data refers to information about individuals, not legal persons. The distinction is important because, for example, the registration number of the Trade Registry, the Tax Code or other company identification elements are not personal data. Moreover, when an email address or phone number clearly targets a legal entity (such as office @ emails or telephones from a public call center of a company), then we are not talking about personal data.

It does not matter whether the processing of such personal data is done through an automated system or through a non-automated system (eg manual processing) if it is part of a structured data record system.

IONAURA SERV SRL obtains this data as follows:

Directly from the customer

IONAURA SERV SRL collects personal data directly from the client, usually the information provided when signing the contract or during its course:

Surname, first name, postal and e-mail address, telephone number and other details of transactions (purchased products and / or services, prices, payment methods)

In addition, in order to be able to provide the best products and services, IONAURA SERV SRL may sometimes request information about the customer experience during the use of IONAURA SERV SRL products and services. This information can be comments or suggestions, but also recommendations for improvement.

Automatic

In some situations, ionauraserv-srl.ro can also collect customer data by automated means. For example, personal data can be collected through cookies, web beacons or telephone buses when the customer interacts with the mobile ads and applications ionauraserv-srl.ro or when visiting the websites and other IT systems of IONAURA SERV SRL or who are in contractual relations with IONAURA SERV SRL. The collected data may include: IP address, browser type, operating system, mobile device identification number, geographic location, redirect URLs, information about actions taken or interaction with IONAURA SERV SRL.

From external sources

In order to offer products and services, IONAURA SERV SRL can legitimately collect data about the client and from external sources when consulting:

public databases (such as the Trade Register or the Ministry of Public Finance) as well as databases that help identify potential risk areas in a future contractual relationship;
Personal data can also be collected from sources such as: third-party data aggregators, IONAURA SERV SRL partners, public sources and social networking sites of third parties, online platforms that provide access to IONAURA SERV SRL or its IONAURA SERV SRL if the customer agrees that his personal data will be communicated to IONAURA SERV SRL).

IONAURA SERV SRL can combine various personal data of the client, from different sources (a website, an event, etc.), only to serve the client’s interests in a personalized and legitimate manner in order to offer the best services.

WHO IS RESPONSIBLE FOR PERSONAL DATA IN THE EVENT OF GROUP OFFERS OR OF MORE USERS?

In the case of group offers or products and services serving multiple users, the account holder is responsible for the data they provide. The options expressed by the owner regarding personal data will apply to all users in the created group (unless another user has previously indicated their own option). in case of discrepancies between user and account holder options, the holder will indicate the prevailing option.

WHY WE PROCESS PERSONAL DATA?

IONAURA SERV SRL will process the customer’s personal data only in order to ensure the best possible relationship with the client during the course of the contract. The processing of personal data may be based on the customer’s consent, may be in connection with the contract or imposed by a legal obligation.

Because it is necessary to offer products and services, IONAURA SERV SRL will process your personal data in order to:

– honoring customer requests / orders / questions, processing payments for products and services IONAURA SERV SRL
– Check customer eligibility for certain offers and products

Because it is a legitimate interest that does not harm the client’s rights, IONAURA SERV SRL will process your personal data in order to:

Request feedback on Customer experience
assesses Customer’s solvency and commercial risk in the event of a contract being concluded

IONAURA SERV SRL will be able to use the information it collects about the customer, the device used or the use of the products and services in other ways only in compliance with the law.

WHAT ARE CUSTOMER RIGHTS WITH REGARD TO PERSONAL DATA PROCESSING?
Customer has specific rights in data protection and IONAURA SERV SRL provides an environment that facilitates their exercise (right of access, rectification, objection, deletion, receipt of personal data or submission of a complaint).

IONAURA SERV SRL has taken the necessary precautions to ensure that the data protection rights of the client are duly respected.

THE CUSTOMER HAS THE FOLLOWING RIGHTS:

1. The right to information – art. 13 and 14 GDPR. This enables the data subjects to know from the time they are collected how to use those data, to whom they will be disclosed or transferred, what rights the data subjects have on their data, etc.

2. Right of access to data – art. 15 GDPR. Allows you to obtain from us a confirmation that personal data concerning you are processed or, if so, access to that data and other useful information.

3. The right to delete data – art. 17 GDPR. It allows you to obtain from us the deletion of your personal data, without undue delays. There are, however, exceptions to this rule, such as the idea that some data are processed to give the public the right to information, are processed for statistical purposes or archive, are processed to fulfill a legal obligation or we process them to find or defend a right in court.

4. The right to rectification of data – art. 16 GDPR. It allows you to obtain from us, without undue delay, the rectification or completion of inaccurate personal data concerning you.

5. Right to Restrict Data – Art. 18 GDPR. It is a temporary right. In some situations, between the moment when, for example, we take the decision to delete certain data (we no longer need personal data for processing) and the actual deletion of the data, you are sending us a request that opposes erasure, motivating the fact that you need these data to find, exercise or defend a right in court. As a result of such a request, we will “freeze” the data by stopping processing for a certain amount of time.

6. The right to data portability – art. 20 GDPR. You have the right to receive the personal data concerning you and which you have provided to the operator (who processes them under a contract or on your consent by automatic means) in a structured format that is currently used and which can be automatically read and you have the right to transmit this data to another operator without any obstacles on our part. In other words, personal data will be provided to you in a structured format so you can decide to download them or, on the contrary, send them to another operator.

7. The right to opposition – art. 21 GDPR. You have the right to oppose, for example, the processing of your personal data when it is processed for direct marketing purposes. To make it clearer how you can exercise this right, it should be mentioned, for example, that in all newsletters that come from ionauraserv-srl.ro (no matter if we are talking about newsletters that only provide information or newsletters that promote services or products ionauraserv-srl.ro) you will always be able to unsubscribe. We offer this possibility in all situations, regardless of whether or not the law compels us (not all emails from us are considered to be direct marketing), because it seems important that your interaction with ionauraserv-srl.ro exists only as long as you want it.

8. The right not to be the subject of a decision solely based on automatic processing, including the creation of profiles, which produces legal effects affecting the data subject or similarly affects it to a significant extent. ionauraserv-srl.ro does not achieve such profiling to be followed by automated decisions with a significant legal or similar effect on the data subject. At the time we do this, we will notify you and we will modify this information note.

9. Right to file a complaint with the National Supervisory Authority for Personal Data Processing. B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania. +40.318.059.211 / +40.318.059.212, anspdcp@dataprotection.ro.

These rights may be limited in certain circumstances defined by law (for example, the customer may choose not to receive marketing communications, but will not be able to request IONAURA SERV SRL to erase the personal data required to execute the contract). Such restrictions will be individually verified and communicated to the customer accordingly.

THE DEACTIVATION RIGHT MAY BE EXERCISED AS FOLLOWS:

via a request to office@ionauraserv-srl.ro
The customer will continue to receive administrative communications from IONAURA SERV SRL, such as order confirmations or notifications regarding the activities in his account (eg account confirmations and password changes), even if he or she does not receive marketing communications.

IONAURA SERV SRL informs the client that he can oppose at any time processing based on legitimate interest. Any opposition will be analyzed and resolved in accordance with the law.

Time period: We will try to respond to your request within 30 days and we may extend this term for specific reasons related to the complexity of your application. In all cases, if this period is extended, we will inform you about the extension period and the reasons that led to it.

Access restriction: In some situations, we may not be able to give you access to all or some of your personal data due to legal provisions. If we refuse your access request, we will inform you of the reason for your refusal.

No Identity: In some cases, we may not be able to search for your personal data because of the identifiers you provide in your request. In such cases, if we can not identify you as a target person, we are not in a position to we comply with your request to perform the legal rights described in this section, unless you provide additional information to allow us to identify. We will inform you and offer you the opportunity to provide such additional details.

Exercise of legal rights: In order to exercise your legal rights, please access your Account from ionauraserv-srl.ro, from where you will be able to receive an instant response to your requests. If you are not satisfied with this response, please contact us in writing (including in electronic form) with the contact details provided in the Contact section.

Customer will not be the subject of any decision based exclusively on automatic data processing that produces legal effects in its affects or significantly affects it, unless the customer has explicitly agreed to the processing or processing is required to conclude or perform a contract with IONAURA SERV SRL (such as eligibility for certain offers) to prevent fraud and debits, or IONAURA SERV SRL is legally obliged to use personal data in this way.

In all cases, the client has the opportunity to request explanation of the logic behind the automatic decision making mechanism, and, where appropriate, the client may request human intervention to issue the decision that concerns him.

CAN YOUR PERSONAL DATA BE PROCESSED BY THIRD PARTIES FOR OTHER PURPOSES?

If the customer agrees or has a legitimate interest in the use of his or her personal data, IONAURA SERV SRL will be able to communicate this data to third parties. As a rule, IONAURA SERV SRL will not communicate the customer’s personal data to a third party that intends to use it for direct marketing purposes, unless the customer agrees to do so.

However, IONAURA SERV may communicate the customer’s personal data to third parties without its consent in the following situations and to the following entities:

DATA STORAGE

IONAURA SERV will retain personal data for as long as is necessary for the stated purpose, taking into account the need to answer questions or resolve issues, offer new or improved services, and comply with the applicable legal requirements. Therefore, IONAURA SERV SRL may keep personal data for a reasonable period of time after the last interaction of the client with IONAURA SERV SRL, in accordance with the legislation in force.

When customer data is no longer required for the purpose for which it has been collected or has been agreed and there is no legal obligation to store, IONAURA SERV SRL will destroy or delete it in a safe way.

HOW CAN I MORE ABOUT THIS REGULATION?

For any questions regarding personal data or for the exercise of legal rights, the client may contact the person responsible for IONAURA SERV SRL for data protection by using the dedicated address: office@ionauraserv-srl.ro. The client is also provided with forms for expressing his questions or questions on www.ionauraserv-srl.ro. All available options will be presented and all messages will be answered in accordance with the law. However, the customer must be aware that for technical reasons, in order to implement his requests or options, it may take several days if there are no ongoing campaigns. If there are ongoing campaigns, the client option may be implemented by IONAURA SERV SRL only for future campaigns. During the time required to implement the option, IONAURA SERV SRL will continue to process the Customer’s personal data based on the previously expressed options.

HOW TO APPLY THESE RULES TO LEGAL PERSONS?

In the case of corporate clients, for the purpose of processing the personal data of its users as mentioned above, IONAURA SERV SRL will obtain the express agreement of the account holder for the types of personal data processing or personal data categories for which the law imposes such a condition. in this regard, the legal entity customer undertakes prior to transferring the personal data of the users and of the contact person to IONAURA SERV SRL to obtain their consent for the processing carried out by IONAURA SERV SRL in the execution of the contract and for the data processing mentioned in previous articles. By transferring the personal data of the users and the contact person to IONAURA SERV SRL, the legal entity client certifies that the consent of the users and the contact person for the processing of their personal data by IONAURA SERV SRL has been obtained in accordance with the above provisions and assumes full responsibility about this. At the same time, as a group offer, the customer will select user options in communication with IONAURA SERV SRL.

We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this information note at any time. For this reason, we encourage you to return to this note at all times. This document is current from the date that appears at the top of the document. We will treat your personal data in a manner compatible with the confidentiality notification under which it was collected, unless we have your consent to treat them differently.

BUTTONS OF SOCIAL NETWORKS

Buttons show the logos of individual social networks. However, the buttons are not standard social plugins, ie social networking plugins, but button button links. These buttons are only enabled by deliberate actions (click). As long as you do not click the buttons, no data will be transferred to social networks. By clicking the buttons, you accept communication with the social networking servers, activating the buttons and establishing the link.

Once you clicked, the button works as a shared plug-in. The social network gets information about the site you’ve visited, which you can share with friends and contacts. You must be logged in to share information. If you are not signed in, you will be redirected to the social networking page that you clicked on, leaving the pages of ionauraserv-srl.ro. If you are logged in, the “similar” message or recommendation of the article will be sent.

When you turn on the button, social networks will also receive the information you’ve accessed on that page of our site and when you’ve done so. In addition, information such as the IP address, details about the browser you used, and language settings can be sent. If you click the button, your click will be transferred to the social network and used according to the data policy.

When you click the button we do not have control over the collected data and data processing operations. We are not responsible for this data processing, nor are we the “controller” as defined in the GDPR. Nor are we aware of the full extent of data collection, legal basis, goals and storage periods. In view of this, the information provided here is not necessarily complete.

The data will be sent regardless of whether you actually have an account with this provider or are logged in there. If you are connected to the vendor, your data will be assigned directly to your account. Suppliers can also use cookies on your computers to track you.

As far as we know, these vendors store this data in user profiles they use for advertising, market research, and / or demand-driven design. This type of analysis is performed (and for non-signed users) to provide demand-oriented advertising and to inform other social network users of the activities on our site. You have the right to object to the creation of these user profiles. To exercise your right to appeal, please contact your respective provider.

See the information provided by the following social networking sites for details about the purpose and purpose of collecting data, and about further processing and subsequent use of data by that social network and about your privacy rights and settings.

• Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
• Google+, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States
• Twitter, Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA